Request a refund

Tell us which payment you mean and what went wrong. We approve refunds within two working days.

Name

The email you paid with

If it differs from your account email, use the one on the receipt.

What are you asking about?

Order or invoice number

Optional, but it finds the payment faster. Paddle puts it on the receipt they emailed you.

Why are you asking for a refund?

Tell us what happened

Required. A sentence is enough, but the more you tell us the faster we can fix it.

We use what you write here to handle the refund and to fix what went wrong. Nothing else.